Please read these terms carefully before using our services. These terms govern your use of Gridalyze services and outline your rights and responsibilities.
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These Terms of Service ("Terms") govern your use of Gridalyze's services, including our website, applications, and any related services (collectively, the "Service").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.
You must accept these terms to use our services
These terms form a legally binding contract
We'll notify you of any changes to these terms
For the purposes of these Terms of Service:
Refers to Gridalyze's website, applications, and all related services including web development, hosting, and support services.
Refers to the individual or entity accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
Refers to Gridalyze, a company registered in the United States.
Refers to text, graphics, images, and other material available on the Service.
Refers to a unique account created for you to access our Service or parts of our Service.
Refers to any web development work, hosting service, or other deliverables provided by Gridalyze.
By accessing and using this Service, you accept and agree to be bound by the terms and provision of this agreement.
If you do not agree to these terms, you must not use our services. Continued use of the service after changes to these terms constitutes acceptance of the new terms.
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
We regularly review and update our terms to reflect changes in our services and legal requirements.
We notify users of material changes via email and website announcements at least 30 days in advance.
Changes become effective on the specified date, and continued use constitutes acceptance.
Gridalyze provides comprehensive web development and hosting services. Here's what you need to know about using our services:
We strive for 99.9% uptime but cannot guarantee uninterrupted service due to maintenance, updates, or unforeseen circumstances.
Storage limits apply based on your hosting plan. Additional storage can be purchased if needed.
Bandwidth limits apply to prevent abuse and ensure fair usage across all customers.
Support availability varies by plan. Emergency support is available 24/7 for critical issues.
To access certain features of our Service, you must create an account. Here are the terms governing account creation and use:
We may access your account data to provide support, resolve issues, or comply with legal obligations.
We retain account data as long as your account is active and for a reasonable period after termination.
You can export your data at any time. We provide tools to download your content and information.
Payment terms for our services are outlined below. By using our paid services, you agree to these payment terms:
If you have a billing issue, contact our support team first.
We'll review your dispute within 5 business days.
We'll work with you to resolve the issue fairly.
This section outlines the intellectual property rights and ownership of content and materials:
We maintain strict confidentiality of your intellectual property and business information.
Our team signs non-disclosure agreements to protect your confidential information.
Your intellectual property is stored securely with encryption and access controls.
This section outlines the limitations of our liability and important disclaimers:
First, try to resolve disputes directly with our support team.
If direct resolution fails, we may use mediation services.
As a last resort, disputes may be resolved through binding arbitration.